Privacy Policy

Last Updated: June 6, 2026

LCC Paddy (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our mobile application (“App”). By installing or using the App, you agree to this policy.

1. Information We Collect

We may collect the following categories of data, depending on how you use the App:

1.1 Personal Information

Name, username, and profile details
Email address and phone number
National Identification Number (NRIC) or equivalent (if required for service eligibility)
Any information you provide during registration, support requests, or profile updates

1.2 Non‑Personal/Technical Information

Device data (model, OS/version, device identifiers)
IP address and approximate location (country/city)
App usage analytics, diagnostics, and crash logs

1.3 Permissions and Device Access

Depending on features you use, the App may request access to:

Camera/photos (e.g., for image capture features)
Location (e.g., to provide location‑based services)
Storage (e.g., to save/export content)
Push notifications (e.g., updates and alerts)
Contacts (only if expressly required by a feature)

2. How We Use Your Information

Provide, operate, and improve the App and its features
Create and manage user accounts and preferences
Send service messages, updates, and support responses
Personalize content and user experience
Maintain security, prevent fraud, and enforce terms
Comply with legal or regulatory obligations

We do not sell or rent your personal data. We may share data with:

Service Providers (hosting, analytics, messaging) under confidentiality obligations
Authorities when required by law, court order, or legal process
Business Transfers in connection with a merger, acquisition, or asset sale

4. Data Retention

We retain personal information only as long as necessary for the purposes described above, to comply with legal requirements, and to resolve disputes. When no longer needed, data is securely deleted or anonymized.

5. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

6. Your Rights

Subject to applicable laws, you may:

Access, correct, or delete your personal information
Withdraw consent (which may affect app functionality)
Request a copy of your data

To make a request, contact us at lccpaddy@gmail.com.

7. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will delete it.

8. Third‑Party Services

The App may include links to or integrations with third‑party services (e.g., analytics, payment processors). Their privacy practices are governed by their own policies. We encourage you to review them.

9. International Transfers (if applicable)

Your data may be processed in countries other than your own. Where required, we implement appropriate safeguards to protect your data in accordance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via the App or by email. The “Last Updated” date above will be revised accordingly.

11. Contact Us

Jabatan Pertanian Negeri Perak
Email: lccpaddy@gmail.com
Address: Jabatan Pertanian Negeri Perak Darul Ridzuan, Tingkat 6, Bangunan Seri Perak, Jalan Panglima Bukit Gantang Wahab, 30000 Ipoh, Perak Darul Ridzuan, Malaysia.
Support: 05 - 242 6176 / 05 - 254 1999

Note: If your App collects sensitive identifiers (e.g., NRIC), ensure you have a lawful basis, display clear purpose and retention, and apply additional safeguards. Update this page whenever your data practices change.